Terms and Condition for day tours and multi day tourss
Insurance
We recommend that all participants obtain a short-term traveller’s insurance policy covering baggage, accident/life and trip cancellation. Trip cancellation insurance reimburses you for non-refundable air and land costs should you have to cancel the trip due to personal or family illness. It also covers the cost of emergency evacuation from remote areas.

Medical
Our trips are not rigorous expeditions but some are physically demanding. For most trips spending extended time in remote areas, Cancun Gay Friendly will furnish a first aid kit and attempt to secure, but does not guarantee, the services of a doctor. Cancun Gay Friendly assumes no liability regarding provision of medical care. Members are urged to check their insurance coverage to be sure it is adequate. In general, you must be in good health to participate on one of our tours; it is vital that persons with medical problems make them known to us well before departure. The trip leader and/or a doctor have the right to disqualify any member from the group at any time if considered medically necessary or to avoid endangering the group, or if the participant in question is physically unfit for the rigors of the trip. Refunds are not given under such circumstances. Trip members should have a personal supply of any special medications which they may need. These medicines should be carried with you at all times. It is understood that Cancun Gay Friendly is not a medical facility and therefore has neither expertise nor responsibility regarding what medications or inoculations you and your private physician should decide necessary for your safe participation in the tour.

Airfares
In some tours we make a reservation for an air trip for you. In case you make your own reservation, please be aware of the following: In making your reservations, we urge you to beware of budget airfares, especially domestic tickets in connection with international flights. These tickets are usually non-refundable, non-transferable and valid only for stated dates. Travel in and to Mexico and Guatemala is subject to delay and schedule changes; if you purchase a highly restrictive ticket, you may find it will not adapt to changes and may be completely worthless. If you buy a non-refundable ticket or one that carries large cancellation/change penalties, you do so at your own risk. Cancun Gay Friendly is not responsible for the payment of such penalties or the purchase of a new ticket for any reason whatsoever.

Airline Clause
The airlines concerned with the travel on these trips and their agents are not to be held responsible for any act, omission, or event during the time the passengers are not on board the aircraft. The passenger ticket in use by the airlines when issued shall constitute the sole contract between the airlines and the passenger of these tickets.

Limitation of Liability
These paragraphs (together with the Release of Liability section) define our responsibility with respect to all our trips. PLEASE READ IT CAREFULLY.
Payment represents your acceptance of the following terms and conditions:

•        Cancun Gay Friendly gives notice that services provided in connection with its itineraries, including transportation, hotel, accommodations, restaurants, and other services, are purchased from various independent suppliers who are not affiliated with Cancun Gay Friendly in any way.
•        Although we endeavour to choose the best suppliers available, Cancun Gay Friendly has no right to control their operations and therefore makes these travel arrangements upon the express condition that Cancun Gay Friendly, and its own agents and employees, shall not be liable for any delay, mishap, inconvenience, expense, irregularity, bodily injury or death to person, or damage to property occasioned through the conduct or default of any company or individual engaged in providing these services. Each of these passenger conveyance companies, tour companies, hotels, restaurants, etc., is subject to the laws of the state or country where the service is provided.
•        Cancun Gay Friendly shall not be liable for (a) expenses such as additional hotel nights and meals not specified in the individual trip itineraries, but which may be required to get to or from a trip start or end; (b) expenses due to the delay of a trip for any reason (e.g. bad, weather, trail conditions, landslides, flooding, sickness, or other contingency for which Cancun Gay Friendly cannot make provision; (c) expenses incurred in recovering luggage lost by airlines, belongings left behind on a trip, or in shipping purchases or other good home from abroad; (d) bodily injury or property damage for any reason, including but not limited to acts of God, weather, quarantines, strikes, civil disturbance, theft, default, changes in government regulations, terrorism, war, or failure of conveyance to arrive or depart as scheduled, etc., over which Cancun Gay Friendly has no control.
•        The right is reserved to substitute both trip leaders and hotels from those listed in the catalogue or website, as well as, reverse the order of places to be visited and make reasonable changes in the itinerary where deemed advisable for the comfort and wellbeing of the passengers.
•        Cancun Gay Friendly reserves the right to take photographic or film records of any of our trips, and may use any such records for
promotional and/or commercial purposes.
•        Cancun Gay Friendly reserves the right to decline to accept or to restrain from further participation- any person it judges to be incapable of meeting the rigors and requirements of participating in the tour activities, or any person whose actions or deportment it judges unsuitable for group travel. A refund based on the cost of any unused land services already paid for is the limit Cancun Gay Friendly responsibility in such a case.
Trip Members’ Responsibility
Trip members have the responsibility to select a trip appropriate to their abilities and interests. Trip members are held responsible for being in sufficient good health to undertake the trip. Trip members are responsible for preparing for the trip by studying the itinerary and pre-departure information packets sent by Cancun Gay Friendly and for bringing the appropriate clothing and equipment as advised therein.

Reservations multy day tours
Early reservations are recommended, since group sizes are limited and airlines often sell out of their best fares many months in advance. For immediate confirmation on a trip, you may call our office and deposit the initial $500 to our pay pal account. Each participant must submit a separate signed application prior to departure. Upon receiving your deposit, we will send you a confirmation letter, detailed trip itinerary and general information needed to prepare for your trip. Rendezvous instructions, and final trip details will be sent about 2 weeks prior to departure. If payment instalments are not paid when due, Cancun Gay Friendly reserves the right to treat the reservation as cancelled. Additionally, no one will be allowed to depart on a trip unless all payments and necessary documents have been received.

Payment Schedule multy day tours
At time of reservation: 50%
60 days prior to departure: Balance
*Prices are quoted in US dollars and all payments must be made in US dollars whether by pay pal or cash.

Pricing
In order to offer the lowest possible price, some of our tours are priced according to the number of full-price passengers on the trip. For example: Trip Cost: $995 (13-15 members) $1095 (9-12 members) Exact tour prices are listed in the separate detailed trip itineraries printed for each trip. If you call, we will advise you of the tier structure for a given trip, and send you a copy of the detailed trip itinerary. Prices listed in this brochure and on the website are subject to change since the trip dates and prices have often been published more than a year in advance. Between that time and the time of the trip’s actual departure, we are occasionally faced with exceptional cost increases or currency fluctuations that we cannot absorb. We do everything we can to keep our prices the same as published.

Single Supplements
Accommodations are based on double occupancy. Participants who specifically request single accommodations, subject to availability, pay a single supplement. If you are traveling alone and wish to share accommodations, we will try to match you with a roommate. However, if a roommate is not available, the forced single supplement will be charged which is 50% of the regular single supplement unless otherwise noted in the detailed itinerary.

Payment Schedule day tours
At time of reservation: 100%

Cancellations and Refunds

If it becomes necessary for you to cancel your trip, the following fees will apply computed as of the date of receipt of written cancellation notice.

Cancellation Fee Schedule for multi day tours

Minimum Fee: $100 per person non-refundable cancellation charge
45-30 days prior to departure: 250 USD per person cancellation charge
30-20 days prior to departure: 50% of tour cost per person cancellation charge
20-10 days prior to departure: 75% of tour cost per person cancellation charge
10 days or less: no refund
After departure date: no refund
Rates are based on group participation and no partial refunds will be given for unused trip arrangements for any reason whatsoever. Once you have been confirmed on a trip that requires a medical certificate signed by a doctor, normal cancellation penalties apply if your doctor does not sign the certificate. We highly recommend that all clients purchase trip cancellation insurance.
Transfers
You may transfer to another trip without penalty by notifying us of your wish to transfer 91 days or more prior to departure. After that time, you are subject to the cancellation fees outlined above. This does not apply to trips with non-refundable deposits.

Cancelled Trips
Cancun Gay Friendly reserves the right to cancel any trip prior to departure for any reason whatsoever, including insufficient sign up or logistical problems that may impede trip operations. The refund of all land payments received shall release Cancun Gay Friendly from any further liability. A trip cancelled due to insufficient sign up would normally occur a minimum of 3 weeks prior to departure. Cancun Gay Friendly must normally make substantial payments to its suppliers (hotels, transportation companies, etc.) far in advance of the scheduled embarkation date. If a trip is cancelled due to force major (acts of God, war, labour strikes, earthquake, flooding, etc.), Cancun Gay Friendly will promptly refund the portion of the trip cost not already advanced to suppliers and use its best efforts to recover and refund the balance as promptly as possible. However, Cancun Gay Friendly does not guarantee recovery of any or all of the advance payments made, and our use of best efforts to recover these payments will not include the institution of any legal proceedings in foreign jurisdictions. Cancun Gay Friendly is not responsible for expenses incurred by trip members in preparing for a cancelled trip (e.g., non-refundable advance purchase air tickets, visa fees, inoculations, equipment, etc.) or for any additional arrangements should the trip member have embarked prior to the scheduled departure date. Once you have been confirmed on a trip that requires a medical certificate signed by a doctor, normal cancellation penalties apply if your doctor does not sign the certificate.

Cancellation Fee Schedule for day tours

5 days or more prior to the tour:
All non-refundable deposits, surcharges and deposits will be charged
No other costs will be charged
5-3 days prior to arrival:
All non-refundable deposits, surcharges and deposits will be charged, and a 25 USD cancelation fine is charged.
72-24 hrs prior to the tour:
All non-refundable deposits, surcharges and deposits will be charged

A cancellation fee of 50% of the entire trip cost will be charged
Less than 24 hrs before the tour:
100% of the cost will be charged

Special remarks and restrictions:
In case of illness, proved by a doctor, we will refund the tour charging 25 USD administration fees or we will reschedule the tour. In case that the next tours doesn`t has the minimum number of participnts, or has a different price, the difference will be charged to the client.
Change of the tour date will be possible without any costs up to 24 hrs. before the reserved date. In case that the next tours doesn`t has the minimum number of participnts, or has a different price, the difference will be charged to the client.
Cancun Gay Friendly cannot be held responsible for any changes in the program or cancelations due to “Acts of God” or political instability in the region. In these cases, we will have the right to change the program in the best interest of the clients and, if possible, in agreement with client.
Cancun Gay Friendly cannot be held responsible for any change made by the Mexican Authorities which has influence on the program or price.
Quality guarantee; Cancun Gay Friendly offers the services (hotels, transport and tours) as describe in our program. We reserve the right to make changes to any services (accommodation, tour, transportation) in our itineraries if special situations occur. However, should Cancun Gay Friendly need to substitute any services (accommodation, tour, transportation), we will endeavour to provide the clients with a comparable alternative in time, price and quality.
Tours and programmed visits are subject to availability
Name change on services; services may be transferred in writing to another client for 20 USD service fee, however airline and bus tickets may not be transferred due to the carrier’s restrictions beyond our control.
Clients who are at the moment from the pick up at their hotel under influence of alcohol or drugs, or present a physical/medical condition (which was not advised to us before the tour), which can danger the tour or the other participants will be refused and this will be applied as a no show without refunding.
Clients not present during the pickup time at the meeting point will be seen as a no show, without refund of the paid money.
All disputes are handled according to the Mexican Law

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